Terms and Conditions

Effective Date: May 27, 2025.

Company Name: Tidest Company Limited

Website: www.tidest.com.ng

Mobile App: Tidest (Available on iOS and Android)

1. Introduction

Welcome to Tidest! By accessing and using our website or mobile app, you agree to be bound by the terms and conditions below. If you do not agree with any part of these terms, please do not use our platform.

These Terms govern your access to and use of our services, including all purchases, vendor engagements, customer interactions, and user-generated content on our platforms.

2. Eligibility

To use our platform, you must:

Be at least 18 years old.

Possess the legal capacity to enter into binding contracts.

Agree to comply with these Terms and Conditions.

3. Account Registration

You must create an account to access certain features. You agree to:

Provide accurate, current, and complete information.

Maintain the confidentiality of your password.

Notify us of any unauthorized use of your account.

Tidest is not liable for losses due to unauthorized account usage.

4. Product Information and Pricing

We strive to provide accurate product descriptions, prices, and images. However:

Prices may change without prior notice.

Availability is subject to stock levels.

We reserve the right to correct errors and update information at any time.

5. Orders and Payments

When you place an order:

You agree to provide valid payment information.

All payments are securely processed.

Orders are subject to acceptance and availability.

Tidest reserves the right to cancel or refuse any order due to suspicion of fraud or violation of these Terms.

6. Delivery and Shipping

Estimated delivery timeframes are provided during checkout.

Delivery fees may apply depending on your location and product type.

Delays caused by external factors (logistics, weather, etc.) are not the responsibility of Tidest.

7. Returns and Refunds

Our Return & Refund Policy governs the process for returning items and obtaining refunds.

Please see our Return Policy and Refund Policy for full details.

8. Cancellation Policy

You may cancel orders within a limited window before shipping.

See our Cancellation Policy for full details.

9. User Conduct

You agree not to:

Use the platform for unlawful or fraudulent purposes.

Upload harmful, offensive, or misleading content.

Interfere with the platform's security or operations.

Violations may result in account suspension or termination.

10. Vendor/Third-Party Seller Terms

If you are a seller on Tidest:

You must comply with our Vendor Onboarding and KYC processes.

You are responsible for your listings, product authenticity, pricing, and delivery.

All vendors must comply with our Acceptable Use Policy.

11. Intellectual Property

All content on the platform — including logos, images, text, code, and trademarks — is owned by Tidest or licensed appropriately. You may not reproduce, distribute, or use our intellectual property without written permission.

12. Limitation of Liability

Tidest is not liable for:

Indirect, incidental, or consequential damages.

Loss of profits, revenue, or data.

Issues caused by third-party vendors, service disruptions, or force majeure events.

14. Changes to Terms

Tidest may update these Terms at any time. We will notify users of significant changes via email or the platform. Continued use constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising shall be subject to the exclusive jurisdiction of Nigerian courts.

16. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

📧 Email: contact@tidest.com.ng

📞 Phone: 08131877836

📍 Address: 3 Daniel’s Hotel Street, Opposite Daniel’s Hotel, Igbiki, Udu, Delta State, Nigeria