Tidest Privacy Policy
Effective Date: May 10, 2025
1. About this Policy
This Privacy Policy explains how Tidest collects, uses, discloses, and protects your personal data when you use our website (www.tidest.com.ng), mobile applications, social media pages, and any other digital services or physical interactions. It also outlines your rights regarding your personal data and how to exercise them.
2. Who We Are
Tidest is a Nigerian-based eCommerce platform that connects buyers with multiple vendors across fashion, electronics, beauty, home essentials, and more. The platform is owned and operated by Tidest Digital Stores. Any personal data provided through our services is controlled by Tidest.
Contact Email:
General inquiries: contact@tidest.com.ng
Support: support@tidest.com.ng
3. What Data We Collect
Information You Provide to Us:
Contact Data: Name, email, phone number, address.
Account Data: Username, password, date of birth.
Transaction Data: Order details, billing information, and payment method.
Communication Data: Feedback, survey responses, customer support conversations.
Marketing Preferences: Opt-ins for newsletters, offers, and promotions.
Information We Automatically Collect:
Device Information: IP address, browser type, operating system, device identifiers.
Usage Data: Pages visited, products viewed or purchased, time spent on site, search terms.
Information from Third Parties:
Payment providers: Paystack Technologies Ltd.
Advertising platforms: Google, Facebook
Logistics and delivery services: DHL
4. How We Use Your Data
To process and fulfill orders
To create and manage your account
To improve our website, apps, and services
To personalize your experience
To send marketing and promotional messages
To respond to inquiries and provide customer support
To detect, prevent, and address fraud or security issues
To comply with legal obligations
5. Legal Bases for Processing
We rely on the following legal grounds:
Consent (e.g. for marketing)
Contractual necessity (e.g. order fulfillment)
Legitimate interest (e.g. analytics and improvement)
Compliance with legal obligations
6. Sharing Your Data
We may share your personal data with:
Third-party vendors and delivery partners
Payment processors
Marketing and advertising service providers
Regulatory authorities when required
Entities involved in business transfers or reorganizations
We ensure all third parties adhere to data protection obligations.
7. International Transfers
If we transfer your data outside Nigeria, we will ensure appropriate safeguards are in place in line with applicable data protection laws.
8. Data Retention
We retain your data for as long as necessary to:
Fulfill our services
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request deletion of your data by deleting your account from your dashboard or contacting us at support@tidest.com.ng.
9. Your Rights
You have the right to:
Access your data
Correct inaccurate or incomplete data
Delete your data
Withdraw consent at any time
Object to or restrict processing
Request data transfer
To exercise your rights, contact support@tidest.com.ng or use the account settings on our platform.
10. Data Security
We implement physical, technical, and administrative security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
11. Cookies
We use cookies to improve your browsing experience and personalize content. You can manage cookies through your browser settings. See our full Cookie Policy for details.
12. Contact Us
If you have questions or concerns about this policy or your data rights, please contact us:
Email: support@tidest.com.ng or contact@tidest.com.ng
You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).
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